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Terms and Conditions

Gamez Galore Ltd. is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@gamezgalore.co.uk

Making a purchase could not be easier. Just browse our online shop and add any items that you wish to buy into the shopping basket. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit/debit cards or PayPal payments. If you are shopping from outside the UK, place your order and your credit card company will convert the transaction cost into your own currency.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling Our standard UK P&P is £2.95. Delivery is FREE on orders over £40. We also offer an Express despatch service for a charge of £5.95. This charge is instead of the £2.95 standard charge, but is applicable on Express orders of all sizes. Orders being sent to addresses outside the UK will have a charge added for postage/courier, which is calculated as the cost of postage plus £1 for the cost of the administration.

Standard delivery times are 5 to 7 working days for personal orders (although this is usually much quicker). For school orders please allow 14 days for delivery.
Express orders are dispatched within 2 working days of receipt of your order and are sent either 1st class Royal Mail or with a guaranteed courier service.
International delivery times will vary.
For all orders please allow a maximum of 28 days for delivery.

Please note that smaller UK orders are currently sent by 2nd class Royal Mail. Larger UK deliveries are sent by DHL 48 hr delivery.

Back Orders. If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Credit Card Security. When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Privacy Policy. Gamez Galore Ltd. does do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping basket, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Returns Policy Unless otherwise stated, we offer a full money back guarantee if goods are returned within seven days of receipt. This applies to UK orders only. We regret that goods returned used, damaged or in damaged packaging cannot be refunded. Please note that returns are entirely the customer's responsibility. We strongly suggest that you insure against loss. We regret that we cannot be held responsible for returned goods that are damaged en route, or that do not arrive back. Postage will only be refunded in the case of damaged or faulty goods. Please note that any errors or omissions from an order must be reported within seven days of receipt of the items.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

 

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